Northgate Auto Service

C P 2 months ago

I CALLED AND TALK WITH JEFF MADE MY APPOINTMENT TO BRING MY CHEVY TRAILBLAZER IN TO REPLACE THE PART ON MY TRAILBLAZER THAT CAUSED MY CHECK ENGINE LIGHT ON MY DASH TO COME ON AND STAY ON HE FIXED MY SUV VERY QUICKLY HE REPLACED THE BAD PART AT A VERY REASONABLE PRICE I AM A VERY SATISFIED AND VERY IMPRESSED WITH JEFF AND WITH KELLY THEY TREATED ME VERY NICE IF YOU WANT YOUR CAR,TRUCK,OR SUV FIXED RIGHT YOU NEED TO BRING IT HERE TO NORTH GATE AUTO SERVICE YOU WILL NOT BE SORRY YOU DID I PLAN ON BRING MY CHEVY TRAILBLAZER BACK HERE IF I NEED ANY MORE MAINTENANCE OR REPAIRS OF ANY KIND I WOULD GIVE A RATING OF 10 OUT OF 10 STARS IF I COULD

Sallie Gentry 3 months ago

Had a nuisance car crisis (clogged drains allowing water to gush into my car after rains or going through the car wash) complicated by a hood latch malfunctioning…all the folks at Northgate Auto Service were quick to get me an appointment- spend time investigating - and cleaning out years of gunk from the drains (after fixing the hood latch cable.) All at a super reasonable price. Car stuff makes me feel way too vulnerable - Northgate Auto Service took care of it!!

Charville Morgan 5 months ago

This was my first time utilizing the service of Northgate Auto. I called to set an appointment. The call was welcoming. Made me look forward to the visit. Gave me the confidence I would be cared for. Upon arriving service was prompt, environment was pleasant, and all expectations were. met. Looking forward to a long standing relationship. Charville

John Louie 7 months ago

Good work at an absolutely fair price! One of the few auto shops that will call you if the appointment you booked online won’t work. I took my son-in-law’s car in for its state inspection, and they did not charge me for when all they could get was “Not Ready”. Later they were able to get it to pass. The price they charged was half of what I’m used to.

Remy Brown 8 months ago

First began coming here off of a review I saw that described Northgate Auto as "Not the cheapest, but fair." I decided that I'd rather go someplace where I could trust in the quality of the service and that place is here. I've been coming here for years, for everything from regular service to electrical repair and each time my experience has been great. Kelly is always great at communicating around the appointments and Jeff is great at setting expectations when I come in around how long it might take to get work done. Most of the time they over-deliver and my car is ready before I expect, which is not an experience I have had in the past. They're honest folks and will even give me alternatives to the work I've requested if it's overly expensive or doesn't fully solve the problem I have. There was one occasion where something that was supposed to be fixed wasn't fixed and when I let them know after leaving the lot, Jeff had me come back, squeezed me in right before closing, got it fixed, and apologized for the prior work not being "up to their standard." I was very impressed. I'm happy to have found a shop that operates with integrity and will continue to bring my cars here. High